Getting in touch is easy - What would you like to do?
If you have a savings Plan (ISA, Junior ISA, Child Trust Fund and/or a Savings & Investment Plan) you can update your details online through your MyPlans account. Login to MyPlans Create your MyPlans account
Alternatively, please contact our Administration Team.
0333 600 0333
Write to us at Administration, Foresters House, 2 Cromwell Avenue, Bromley BR2 9BF
Change of name
If you have recently changed your name we will require sight of documentation showing this, such as a change of name deed or marriage certificate.This can be done by sending in the original document as proof or alternatively a certified copy as we do not accept photocopies or scanned copied unless they are certified.
To certify a document you can go to either of these professions or organisations. The person certifying the copy must state that it is a true copy, and then add their name, occupation, address, signature and date.
The following is a list of persons and organisations that can certify a document;
The person you ask should not be:
Write to us at Administration, Foresters House, 2 Cromwell Avenue, Bromley BR2 9BF
Once you turn 18 you will have access to your money. You will need to make your decision online within MyPlans. You can choose to reinvest the money into an ISA, withdraw the money, or a bit of both.
Create your MyPlans account
Made an account already? Login to MyPlans
To find out more information about your options at age 18:
Visit Child Trust Fund maturities >
Want to discuss your options? Request a Financial Adviser >
If you are experiencing any issues with our online process or if you have any additional requirements, please contact our Maturity team by email or on 0333 600 0333
Contributing to your Plan, or making a gift payment to a child’s Plan is simple, just make sure you have your (or their) Plan number to hand.
Adding money to an adult’s savings Plan
Contact or request a Financial Adviser
Adding money to a child’s savings Plan
Make a gift payment online, all you need is the child’s Plan number and date of birth.
0333 600 0333Download and complete the CTF contribution form or Junior ISA contribution form and send to New Business, Foresters House, 2 Cromwell Avenue, Bromley BR2 9BF.
Contact or request a Financial Adviser
If you have a question about your Plan or Policy, please contact our Customer Services team who will be happy to help answer your questions.
Email usWrite to us at Customer Services, Foresters House, 2 Cromwell Avenue, Bromley BR2 9BF
Meet with one of our Financial Advisers by video appointment or home visit, to discuss your options at your convenience. Request a Financial Adviser appointment by completing this form >
To access part or all of your money, contact our Servicing Team.
Email usWrite to us at Servicing, Foresters House, 2 Cromwell Avenue, Bromley BR2 9BF
For Child Trust Fund maturities please call 0333 600 0333
To process a claim, contact our Claims Team.
Write to us at Claims, Foresters House, 2 Cromwell Avenue, Bromley BR2 9BF
Have you locked yourself out of your MyPlans account?
To unlock your MyPlans account we will need to ask you some security questions over the phone. Please call us.
Have a question about your MyPlans account?
If you have a question about your online MyPlans account, please contact us.
If you have forgotten your password click here
If you have forgotten your email address click here
Are you experiencing issues with activating your MyPlans account?
Please ensure that you hold a savings plan with us that is eligible for a MyPlans account.
We might not hold the most up to date details for you, please contact our Administration Team (on the details above) to check, they will also be able to make any changes if required.
We measure our performance on the quality of our products and the calibre and professionalism of our Financial Advisers and customer service. If you would like to give us some feedback please contact our Customer Relations Team on:
Write to our Customer Relations Officer at Foresters House, 2 Cromwell Avenue, Bromley BR2 9BF
The financial wellness of our members and customers is important to us. We’re here to help you manage your money through all life’s milestones. And can help support you with any money worries or financial difficulties you may face. See how we can support you >
If you have any other queries please contact our Customer Services team who will be able to help.
Media/Press enquiries
Please contact Marketing on:
Membership enquiries
Please contact Membership on:
Data Protection Officer
Please contact our DPO on: Data.Protection@Foresters.co.uk
Are you experiencing issues with activating your My Plans
Please ensure that you hold a savings plan with us that is eligible for a My Plans account.
We might not hold the most up to date details for you, please contact our Administration Team (on the details above) to check, they will also be able to make any changes if required.
Foresters House, 2 Cromwell Avenue, Bromley, BR2 9BF
Manage your savings online through MyPlans, with 24/7 access to your Plan details, value, fund performance, documents and information. You are also able to add contributions and contact your Financial Adviser.
Access your member benefits through MyForesters, where you are able to apply for grants, find activities you want to attend and access LawAssure.
